Commercial

Commercial


Quotation


How do I request for a quotation?

Follow the steps below to request for quotation:-

Step 1: Go to the Request Quotation screen by clicking on the "Get A Quotation" button on the main page.

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How do I view the quotation?

Firstly, you have to request for a quotation. Then, log in to the platform.

Follow the steps below to view quotation(s):-

Step 1: Click on 'Hi [your name]'. Select the 'My Quotations' menu. OR, if you see a left panel, click on the 'My Quotations' menu.

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Will there be any consultation on the quotation received?

After your quotation is ready, you will be contacted by a buySolar consultant.
A free consultation session will be provided to you to brief and explain the proposal.
The consultant will also cover the process involved for the entire flow of getting solar installed.

After the consultation, you may ask for a site assessment from the Supplier to get a final quotation.

What should I do if I am satisfied with a quotation?

There are 2 options available for commercial and industrial solar installation which are opex model and capex (outright purchase) model. If you are eligible for both options, both options will be included in the quotation.

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How do I secure a site visit or site assessment with the Supplier?

You may inform our consultant on your interest to request for a site assessment. Our consultant will do the neccessary for you.
Alternatively, you may follow the steps below:-

Step 1:- Click on 'Hi [your name]'. Select the 'Quotation' menu. OR, if you see a left panel, click on the 'My Quotations' menu. You will see the Quotation Listing from the supplier(s) you selected.

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Site Visit Appointment


How do I know my site visit request is arranged?

When supplier schedule a site visit with you, a SMS will be sent to your mobile number; an email will be sent to your registered email address.

You may log in to buySolar platform.

Follow the steps below to find out whether there is a site visit request:-

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What do I do with the site visit request from the supplier?

You can view the Site Visit Appointment details screen by clicking on the 'Site Visit Date' in the quotation listing screen. These information will be listed on the Site Visit Appointment details screen:--

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I have made an appointment with the contractor, who will attend the appointment?

The contact number of the person in charge will be shown on the Site Visit Appointment details screen.

You can view the Site Visit Appointment details screen by clicking on the 'Site Visit Schedule'button in the quotation listing screen.


Final Quotation


What happens after the site visit?

During the site visit, you will be briefed and explained on the recommendation installation by the Supplier.

After the site visit, the supplier will prepare the final quotation based on the site visit and your needs or requirements. You may review the final quotation from the "My Quotation" section.

How do I proceed to the next step after I am satisfied with the Final Quotation submitted by the preferred supplier?

You may accept the Final Quotation to have a Job Order created for you.

The supplier will start the NEM application through SEDA. After obtaining NEM certificate, you may make the full payment to continue with the solar installation.

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Job Order


What happens after I accept the quotation and the Job Order is created?

Activities involved after the Job Order is created as below :-

1) NEM Application

2) If payment method is Cash or Credit Card, then

a) Make full payment upon NEM approval where you will get the NEM certificate

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Do I need to start the solar installation immediately after getting the NEM approval?

No, you have 12 months from the NEM certification date to commence the installation process.

How do I ensure the Supplier will do a good job after the full payment is made before the installation?

buySolar will only release the payment to the supplier after you acknowledge that the solar installation is completed and in order.


Services & Installation


How is the installation appointment made?

The installation appointment is made according to the process flow below :-

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Can I change the installation location?

You are not allowed to change the installation location as the NEM certificate obtained from SEDA is only applicable to the address of the installation location.

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Upon completion of the installation, will I need to sign any document for acknowledgement?

Upon completion of the installation, the supplier will request for an acknowledgement document to be signed for invoicing purposes.

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How do I make a complaint if I am not happy with the services?

You may make you complaint(s) or report(s) by leaving a message on the 'Contact Us' page.

Our Customer Care Specialist Team will attend to your complaint accordingly.


Warranty and Maintenance


Is there a warranty for the service and solar system?

The warranty for the solar system depends on the warranty provided by the manufacturer. Each component might have different warranty terms.

All the warranty terms and conditions must be clearly stated in the quotation prepared by the supplier/contractor.

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How do I know that the solar system is performing according to the expectations?

You will be able to monitor the solar-system performance after the solar installation via the monitoring dashboard. This is only available if the solar-system installation is completed through buySolar platform.

The monitoring dashboard includes :-

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Tax Incentives


What is Capital Allowance (CA)?

The Capital Allowance (CA) is given to owners of businesses (Sdn Bhd & Bhd) who invest in solar installation.

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Green Investment Tax Allowance (GITA)

Since 2018, the Malaysia Government provides Green Investment Tax Allowance as an initiative to encourage the purchasing of green technologies. In terms of rate of incentive, Green Investment Tax Allowance (GITA) of 100% of qualifying capital expenditure incurred on approved green technology assets from the date of purchase until 31 December 2020. The allowance can be offset against 70% of statutory income in the year of assessment. On top of that, unutilized allowances can be carried forward until they are fully absorbed.

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Can I apply GITA?

In order to apply for the GITA, your company needs to fulfil the following criteria:

  • Company must be incorporated under the Companies Act, 1965/2016.
  • Achieve the following green results:

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How much will I save?

In a nutshell, you can receive a double tax deduction on the money spent on solar installation. The tax savings are as follows:

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Still Need Help?

buySolar is always here to assist you.
+603 7932 7932
Services are available from
09:00AM – 05:30PM, Monday to Friday