How do I request for a quotation?

Follow the steps below to request quotation:-

Step 1: Click 'Get A Quotation' on buySolar's website.


How do I view the quotation?

First, you have to request a quotation. Then, log in to buySolar.

Follow the steps below to view quotation(s):-

Step 1: Click on 'Hi [your name]'. Tap on 'My Quotations'. OR, if you see a left panel, tap on 'My Quotations'. You will see the quotation listing from the supplier(s) you selected.


Will there be any consultation on the quotation received?

After your quotation is ready, you will be contacted by a buySolar consultant.
A free consultation session will be provided to you to brief and explain the proposal.
The consultant will also cover the process involved for the entire flow of getting solar installed.

After the consultation, you may ask for a site assessment from the supplier that you selected to get a final quotation.

What should I do if I am satisfied with a quotation?

There are 2 options available for commercial and industrial solar installation which are opex model and capex (outright purchase) model. If you are eligible for both options, both options will be included in the quotation.


How do I secure a site visit or site assessment with the Supplier?

You may inform our consultant on your interest to request a site assessment. Our consultant will do the necessary for you.
Alternatively, you may follow the steps below:-

Step 1: Click on 'Hi [your name]'. Tap on 'My Quotations'. OR, if you see a left panel, tap on 'My Quotations'. You will see the quotation listing from the supplier(s) you selected.


Site Visit Appointment

How do I know my site visit request is arranged?

When supplier schedules a site visit, you will receive a WhatsApp message; and an email at your registered email address.

Alternatively, log in to buySolar to find out whether there is a site visit request.


What do I do with the site visit request from the supplier?

You can view the site visit appointment details screen by clicking on 'Site Visit Schedule' in the quotation listing screen. These information will be listed on the site visit appointment details screen:-


I have made an appointment with the contractor, who will attend the appointment?

The supplier will arrange for the person in charge to attend the appointment.

The contact number of the person in charge is shown on the site visit appointment details screen.

You can view the site visit appointment details screen by clicking on 'Site Visit Schedule' in the quotation listing screen.

Final Quotation

What happens after the site visit?

During the site visit, the supplier will brief and explain to you regarding the recommended specifications.

After the site visit, the supplier will prepare a final quotation based on the site visit and your needs or requirements. You may review the final quotation in the "My Quotation" section.

How do I proceed to the next step after I am satisfied with the Final Quotation submitted by the preferred supplier?

You may accept the final quotation to have a job order created for you.
The supplier will start the NEM application through SEDA. After obtaining NEM certificate, you may make the full payment to continue with the solar panel installation.


Job Order

What happens after I accept the quotation and the Job Order is created?

Below are the activities involved after the job order is created:-

1) MIDA, NEMAS, NEM Application

2) If payment method is Cash or Credit Card, then

a) Make full payment upon NEM approval where you will get the NEM certificate


Do I need to start the solar installation immediately after getting the NEM approval?

No, you have 12 months from the NEM certification date to commence the installation process.

How do I ensure the supplier will do a good job with the installation after the full payment is made?

buySolar will only release the payment to the supplier after you acknowledge that the solar panel installation is completed and in order.

Services & Installation

How is the installation appointment made?

The installation appointment is made according to the process flow below :-


Can I change the installation location?

You are not allowed to change the installation location as the NEM certificate obtained from SEDA is only applicable to the address of the installation location.


Upon completion of the installation, will I need to sign any acknowledgement documents?

Upon completion of the installation, the supplier will request for an acknowledgement document to be signed for invoicing purposes.


How do I make a complaint if I am not happy with the services?

You may make you complaint(s) or report(s) by leaving a message on the 'Contact Us' page.

Our Customer Care Specialist Team will attend to your complaint accordingly.

Warranty and Maintenance

Is there a warranty for the service and solar system?

The warranty for the solar system depends on the warranty provided by the manufacturer. Each component might have different warranty terms.

All the warranty terms and conditions must be clearly stated in the quotation prepared by the supplier/contractor.


How do I know that the solar system is performing according to the expectations?

You will be able to monitor the solar-system performance after the solar installation via the monitoring dashboard. This is only available if the solar-system installation is completed through buySolar platform.

The monitoring dashboard includes :-


Tax Incentives

What is Capital Allowance (CA)?

The Capital Allowance (CA) is given to owners of businesses (Sdn Bhd & Bhd) who invest in solar installation.


Green Investment Tax Allowance (GITA)

Since 2018, the Malaysia Government provides Green Investment Tax Allowance as an initiative to encourage the purchasing of green technologies. In terms of rate of incentive, Green Investment Tax Allowance (GITA) of 100% of qualifying capital expenditure incurred on approved green technology assets from the date of purchase until 31 December 2020. The allowance can be offset against 70% of statutory income in the year of assessment. On top of that, unutilized allowances can be carried forward until they are fully absorbed.


Can I apply GITA?

In order to apply for the GITA, your company needs to fulfil the following criteria:

  • Company must be incorporated under the Companies Act, 1965/2016.
  • Achieve the following green results:


How much will I save?

In a nutshell, you can receive a double tax deduction on the money spent on solar installation. The tax savings are as follows:


Still Need Help?

buySolar is always here to assist you.
+603 7932 7932
Services are available from
09:00AM – 05:30PM, Monday to Friday