Payment

Payment


Payment


What are the payments I need to make for the whole process?

For residential, there are few payments to be made:-

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Which credit cards are accepted for payment?

All Visa and Master Credit cards accepted for payments.

What payment methods are allowed on buySolar for the remaining full payment?

For Balance Payment, there are 3 methods available:-

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How do I know whether my payment was successful if an internet problem happened while I was doing an online payment via buySolar website?

You may contact buySolar Customer Service Department at 03 7932 7932 / 019 207 4988 to verify and check the status of the payment transaction.

How to make initial payment to request site visit using credit card?

You may follow the steps below:

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How to make initial payment when accepting the final quotation using credit card?

You may follow the steps below:

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Where can I request for an official receipt?

Once your payment is verified, an official payment receipt will be emailed to you. You may download the receipt from the email.

Alternatively, you may download the receipt from buySolar web page.

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How to make final payment using credit card?

You may follow the steps below:

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Does buySolar allow me to purchase directly through the supplier / outside of the buySolar platform?

Any offer to purchase outside of buySolar platform possesses a potential fraud risk to the buyer. Kindly note that any transaction made outside of buySolar platform will NOT be protected under buySolar Return Policy and any other Buyer Protection Programmes.

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Instalment Payment Plan


How does credit card instalment plan work?

In buySolar platform's payment screen, we offer CIMB credit card 0% instalment.

You may follow the steps as below:

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How do I know if the credit card instalment failed during transaction?

buySolar platform will display the "Unsuccessful Payment" screen. On the screen, you can view the details and status of your unsuccessful payment transaction.

What credit cards can I use to pay by instalment?

Credit cards accepted for Installation Payment Plan:-

1) CIMB Credit Card




Still Need Help?

buySolar is always here to assist you.
+603 7932 7932
Services are available from
09:00AM – 05:30PM, Monday to Friday